Salesforce is continuously making improvements in its services. There is a list of services that can be used by businesses such as commerce cloud, marketing cloud, data cloud etc. These services provide various opportunities to the businesses such as to have a business growth and to improve scalability. With the increase in the usage of Salesforce CRM, the importance of a Salesforce Consultant has also increased.
In the recently conducted event by Salesforce (Dreamforce 2018), many experienced entrepreneurs and salesforce experts provided guidance to the attendees of the event. In this blog, I have discussed some of the highlights from the Dreamforce event.
The Dreamforce 2018 event has added compliments to the services provided by Salesforce. The world's most popular event Dreamforce has ended with providing knowledge to the businesses about enhancing customer services. The event took place in San Francisco that has invited companies and people from around the world.
The Salesforce partners have described their services and the benefits that the companies can have from it. In the Dreamforce 2018 event, the future has been talked about retailers, healthcare, financial and other industries.
The artificial intelligence technology was also discussed in which the chairman of VC Fund Sinovation Ventures, Kai-Fu Lee described the benefit to the Government from the artificial intelligence technology.
Although development is on the topmost priority for Salesforce, learning was also considered as an important part. There were some of the certification exams that were conducted in the event top promote learning and development of each of the individual.
The amazing thing to watch is the partnership between Apple and Salesforce. These two friends have committed to provide extremely good services to the companies as well as the customers. This Salesforce Integration has given a way for most of the businesses to improve their services. In the event, the new ways to share the data across the platforms has been discussed by the Amazon web services and salesforce. Lastly, Dreampitch was the event that led three entrepreneurs to share the idea for a startup based on the Salesforce platform.
The Dreamforce 2018 gave hope to small businesses, startups as well as the large-sized businesses to overcome the challenges and to think big.
